London Business School

Public Relations + Communications Strategy | Brand Narrative + Messaging

Elevating London Business School in the U.S. Market

A decade-long strategy to boost U.S. media visibility, strengthen brand perception, and re-engage a critical alumni base

Overview

To support London Business School’s advancement goals among its largest international alumni base, our team was tasked with elevating the School’s brand profile within the hyper-competitive U.S. business education market.

At the outset, internal research revealed a significant barrier to alumni support: a perceived lack of prestige compared to domestic b-school peers. U.S.-based alumni expressed a key concern that LBS was rarely mentioned in American business media, whereas competitors like Harvard Business School and Wharton were constant fixtures in the news cycle.

This visibility gap was dampening donor enthusiasm and making it difficult for alumni to advocate for the value of their degree in a U.S. professional context.

The Strategy & Messaging Evolution

Our 10-year partnership focused on closing this visibility gap through a foundational messaging framework designed to establish LBS as the premier global alternative to what’s become known as the “Magnificent 7” business schools (Harvard, Chicago, Stanford, MIT Sloan, etc.).

As the School’s priorities evolved, we proactively transitioned the strategy to ensure LBS shared the stage with its U.S. competitors:

  • Phase 1: Brand Awareness & Differentiation: We launched aggressive media relations campaigns specifically designed to place LBS faculty alongside HBS and Wharton experts in top-tier outlets like The Wall Street Journal and Forbes, directly addressing the alumni visibility concern.
  • Phase 2: Thought Leadership & Impact: As the brand matured, we pivoted to a faculty-led expert strategy, ensuring that whenever a major global business trend broke, LBS was a primary source for Fortune and The Washington Post.
  • Phase 3: Campaign & Advancement Alignment: We refined the narrative to connect this new high-profile visibility to advancement goals, showing alumni that their alma mater was emerging as a consistent in the global business conversation.

 

The Results

By successfully adapting the core narrative to match the School’s shifting priorities and the competitive landscape, we maintained a 10-year relevant presence in the U.S. market. The sustained media presence in top-tier U.S. outlets directly countered previous alumni concerns and improved brand perception.

In summary, the three critical components to the success of this campaign include:

  • Strategic Focus: Identifying and solving a specific pain point—the “visibility gap” against domestic competitors—through a foundational messaging framework.
  • Longevity & Adaptability: Proactively evolving the narrative over a decade to ensure the School remained competitive in a changing media and academic landscape.
  • Advancement Alignment: Directly connecting increased media prestige to alumni pride and fundraising goals to drive measurable institutional impact.